About Us This web site is owned and operated by Hard Days Night Shop who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Hard Days Night Shop
1 Mathew Street Liverpool United Kingdom L2 6RR United Kingdom
Phone: +44(0) 151 203 1340
Email: sales [at] harddaysnightshop [dot] com
VAT Number: 797774643
|
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|
| Shipping And Handling Shipping and Handling charges and level of service for purchases as follows: UKWe offer two methods of shipment for UK customers: Royal Mail 1st Class ParcelOne of the most popular postal services, First Class mail aims to deliver your letter or packet the next working day, including Saturday. Orders received by 3pm Monday - Friday are shipped out that day (on in-stock items) and can be recieved as early as next working day. However, this isn't a guaranteed service.
UPS Standard Service (Transit time 1 business day) We use UPS for most of our deliveries which means a faster 'Trackable' service. Click on the 'Tracking' link below to track your shipment.
UK POSTAGE IS FREE ON ORDERS OVER £50.00 Europe (EU countries only) - Airmail or Airsure USA and Canada - Airsure, this is more expensive that some other forms of airmail but we've found one of the safest and most easily tracked forms of shipping our goods. Rest of the World - Aimail We will not deliver to a P.O. box under any circumstances. We also reserve the right to specify delivery to your credit card billing address only under certain circumstances.
|
Delivery Schedule We deliver your order right away, most orders are received next working day following. We will normally send your order to you within 10 business days. International orders are generally received in under 10 days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Import tax and duty may be collected by our nominated shipper on behalf of your Government and is payable by you if requested. If you require more information please contact your local Customs Authority.
|
Credit Card Security We offer Paypall for payments.
We use RBS Worldpay which is a third party payment service provider. We accept the following cards:
You also have the option of contacting us directly with your credit card information (e.g by Fax, phone etc) |
| Guarantee We guarantee your satisfaction. All of our products come with a no quibble guarantee, if you are not happy about any aspect of your purchase let us know. |
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0) 151 203 1340
(International +44 +44(0) 151 203 1340
) or fax us on n/a or write to us at 1 Mathew Street Liverpool United Kingdom L2 6RR United Kingdom |
Privacy Policy Hard Days Night Shop do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
|
|
|
The content (content being images, text, sound and video files, programs and scripts) of this website is
copyright © Hard Days Night Shop 2010 and/or its licensors. All rights expressly reserved.
Full Copyright Statement
Hard Days Night Shop, 1 Mathew Street, Liverpool, United Kingdom, L2 6RR, United Kingdom
Phone: +44(0) 151 203 1340 Email: info@harddaysnightshop.com |
